Accessibility statement for Discretionary Assistance Fund (DAF) Partner Hub.
This accessibility statement applies to NECSWS Approved Partnership Hub which is a bespoke information site for the Welsh Discretionary Fund approved partners.
How accessible this website is
This website is run by NEC Software Solutions. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
- Some pages have a low contrast which means people may not be able to easily see the text on the page
- A page has a missing label which means a screen reader can not read the page accurately
- Screen readers are not always alerted that new windows have been opened which could confuse users.
- Skip to main content link is missing from all pages
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: daf.partners@necsws.com
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email daf.partners@necsws.com
- call 0800 8595924
We’ll consider your request and get back to you in 15 working days.
Request information in a different format
If you need information on this website in a different format like plain text, braille, BSL, large print, easy read or audio recording:
- email: customerhelp@gov.wales
- phone (UK): 0300 0604400
- phone (International): (+44) 1443 845500
We’ll need you to tell us:
- the web address (URL) of the information you need
- the format you would like to receive
- which assistive technologies you use
We’ll review your request and get back to you in 15 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
NEC Software Solutions is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Technical information about this website’s accessibility
NEC Software Solutions is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons:
Some pages have a low contrast which means people may not be able to easily see the text on the page. This fails 1.4.3 Contrast (Minimum) (Level AA).
A page has a missing label which means a screen reader can not read the page accurately. This fails 1.1.1 Non-text Content (Level A), 1.3.1 Info and Relationships (Level A), 2.4.6 Headings and Labels (Level AA), 3.3.2 Labels or Instructions (Level A).
Screen readers are not always alerted that new windows have been opened which could confuse users. This fails Success Criterion 1.3.1 Info and Relationships (Level A).
Skip to main content link is missing from all pages. This fails 2.4.1: Bypass Blocks (Level A).
Non-accessible content
The following issues have been resolved where possible, however, a limited number of pages may still be affected.
Success criteria failed: WCAG 2.4.2 A success criterion (Page Titled).
Issue: Some page titles are not unique. They are not accurately describing the topic or purpose of the page.
Success criteria failed: WCAG 2.1 2.4.4 A success criterion (Link Purpose (In Context)).
Issue: Link text combined with programmatically determined link context does not identifies the purpose of the link.
What we’re doing to improve accessibility
We are aiming to fix the issues by 01st October 2026
Preparation of this accessibility statement
This statement was prepared on 16th February 2026. It was last reviewed on 16th February 2026.
This website was last tested on 21st January against the WCAG 2.2 AA standard.
The test was carried out by NECSWS. The most viewed pages were tested using automated testing tools by our website team.
Accessibility Tools used are:
- WAVE evaluation tool
- Axe DevTools
- Color contrast
- JAWS and NVDA screen readers.
- Html code sniffer